AnnettaPowell.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline.
AnnettaPowell.com ships to all 50 U.S. states and many countries around the world. Orders placed are usually processed and shipped within 2~6 business days from the time the order is placed.
Priority and Express orders placed before 11:00 AM PST will be processed and shipped out the same business day. Priority and Express orders placed after 11:00 AM PST will be processed and shipped out the next business day.
The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2-6 days.
**Due to the high volume of orders during holiday season you may experience extended processing time up to 7 business days.**
Lost or Stolen Packages
If a package shows as being delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order (domestic shipments) or 4 weeks of placing your order (international shipments).
Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.
We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.